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Monday, February 19, 2024

Found Ways to Communicate with Concierge & Housekeeping

Aloha Everyone,

My sister was perplexed when I mentioned to her that J.J. has difficulty trying to speak with taxi drivers and housekeeping staffs.

They are very helpful yet if we cannot talk to them, it takes a lot longer to get things done.

I use three thumbs up system. When hotel staff help us procure Lyft or taxi, we asked them to find out 1) if there is an AC that’s working, 2) if the car is newer and thus the interior is cleaner (that is a matter of opinion) and 3) if there are seatbelts for passengers and most importantly, can they be used.

If you recall, we previously had written that seatbelts for passengers are not mandatory in the Philippines.

With our housekeeping staff, they are always happy but in order for us to request for their services, I leave them written instructions each day and post them where they can be seen. For example, for general cleaning, the note will be left on the table which can be seen as they enter the room.

For specific instructions such as change of used towels, the note will be posted on the bathroom mirror.

Ah, happiness is when we receive a signed note back with the message, “Your requests are already done na po.”  Na po translate done sir/madam or in the vernacular as, “Mamsir.”

Aloha -- Cathi