Aloha Everyone,
A delay of two hours at the Rome airport was an opportunity to study people's behaviors when things go wrong and to observe Italian inefficiency. The Italians kept trying to cut in while some Americans shouted for them to get back. They pretended not to understand English.
The problem was malfunctioning computers.The solution? Create just one line for 1,000 to 2,000 passengers. Our departure was delayed over one hour.
In Los Angeles, there were long lines to go through self check-in prior to actually having an immigration officer welcome us back. More waiting time for the airport shuttle to take us back to my Mother's home. Practice in patience.
By the time we were on Interstate 405, all was well. Our gratitude for a safe return was enhanced by a beautiful sunset.
Aloha -- Cathi
